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北京天马辉电子技术有限责任公司

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Telephone:400-080-0529   Messages

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PRODUCT SERVICE

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PRODUCTS

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After-sales service

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1), free warranty period: one year.

2), lifelong maintenance (refer to the warranty in addition to the parts fee free maintenance period);

3), major cities throughout all the provinces have spare parts warehouse;

4), the Beijing headquarters address: the 37 ZaoLin former street, xicheng district of Beijing

Contact phone: 010-83545997/83546243/63541291/63580291

5) vulnerability, consumable parts warranty one year;

6), after receive a call from a user maintenance, half an hour response, maintenance and technical personnel arrived at the scene within two hours, the general fault rule out six hours, catastrophic breakdown within 24 hours;

7), maintenance spare parts provide 24 hours (refers to equipment maintenance, how long can provide spare parts);

8), provide personnel, three days of training;

9), 24-hour telephone: 010-63541291/63580291

10), ensure the faithful implementation the economic contract signed by the buyer and the seller, and assume all the obligations stipulated in the contract.

11), and provide relevant technical data of the product.

12), free training of buyer's operating personnel and operators.

13), guarantee stipulated in the contract delivery time and the project construction period. Ensure that the buyer use on schedule.

14), to ensure the engineering quality of products, in accordance with the contract technical standards to improve product reliability, expansibility and practicability.

15), provide maintenance service class data such as passwords, manuals, software.

After 16), warranty, spare parts cost charge at cost, free labor.

17), and to discuss the renewal after the warranty period, commitment to the most preferential policies.

24 hours service telephone: 4000800529